Spotlight: Josh Messinger, director of sales s

Picture above, Josh Messinger, an elected city councilor in Neptune Beach, Florida, and the national director of sales for CareLinx poses with his Australian shepherd, Hazel.

Sharecare’s clinical home care business continues to grow as health systems look for better ways to support patients beyond the hospital. Through discharge support, transitions of care, PACE programs, and GUIDE model partnerships, Sharecare’s home care line of business, CareLinx, plays a critical role in helping people recover safely at home, while also reducing readmissions and supporting providers navigating complex care challenges.

This month’s Employee Spotlight features Joshua Messinger, the national director of sales for CareLinx. Working closely with his team, he helps drive and close complex deals, collaborates across sales groups, and supports the continued evolution of Sharecare’s suite of clinical home care solutions, helping teams bring CareLinx forward in the provider space.

Josh joined Sharecare in 2019 after building a career in healthcare quality and MIPS reporting, following earlier work with a clean water charity in Ethiopia. In addition to his role at Sharecare, Josh has served as an elected city councilor in Neptune Beach, Florida since 2018. Serving in local government has given him firsthand insight into how public systems operate, and those experiences inform how he thinks about healthcare challenges at scale. Outside of work, Josh also enjoys scuba diving and traveling with his partner of 14 years, Chris – especially trips to England to visit family.

Can you tell us about your role, Josh?

I’m the national director of sales for our home care line of business, CareLinx. At its core, my role is really about supporting the broader sales organization, together with my direct report EJ (VandenBosch). It’s both rewarding and challenging. I was brought into CareLinx to help drive greater sales activity and support integration as our suite of solutions evolved. That’s included collaborating on sales plays, provider-focused content, and growing existing lines of business. There have definitely been shifting currents in the industry, and there’s pressure because maintaining and running these clinical programs requires strong performance.

But that’s part of the work — identifying where we can drive growth and how we continue to position our solutions effectively to help address the needs of our clients; helping patients recover at home where they’d prefer to be, improving their quality of life, and seeing real outcomes like a reduced length of stay (LOS) in the hospital. We have been focused on our discharge support program and transitions of care solution. We’re also expanding our work with PACE programs, supporting GUIDE model partners, and with other proprietary Sharecare solutions where it makes sense for the client.

What does a typical day on the job look like for you?

It really depends on the day. It can include attending conferences that are specific to our lines of business and sharing case study figures or stories from interventions. ACMA, the American Case Management Association, for example, is a big outing for our team, both regionally and nationally. There’s a lot of follow-up that happens after attending events as a Sharecare representative. I coordinate closely with EJ and other sales members on our strategy to ensure we deliver the right follow-up message to new or prospective client partners with personalized solutions and offerings that address their main concerns and challenges.

How have you seen Sharecare evolve over your time with the company?

We’re constantly getting better at everything we do. I joined Sharecare in 2019. When I first came on, I sold our traditional services and also helped sell our MIPS quality reporting solution. For several years, I was tasked with driving MIPS sales across the organization, generating leads, creating activity, and supporting other sales reps through a very collaborative approach.

We’re experiencing much of the same movement now with CareLinx, our clinical home care line of business. Although EJ and I generate activity directly, we’re also seeing more activity come from the broader Health Data Solutions and sales teams as they become more familiar with our suite of home care solutions, and the ways they can be uniquely leveraged to support client needs with in-person care.

What’s something you’re passionate about?

I’ve been serving as a city councilor in Neptune Beach, Florida since 2018 and I’m currently in my second four-year term after being reelected in 2022. The position is term-limited, so I’ll be leaving office at the end of 2026 after eight years of service. It’s been very fulfilling. It’s also given me more insight into how the government works and has deepened my population-level perspective.

When you think about healthcare strategy at scale, there’s a lot of overlap in how systems function and how decisions impact people. That’s especially relevant to what CareLinx does. We know that America broadly is not going to have enough caregivers in the coming years to meet the rising demand in our country. Many older adults are medically ready to leave the hospital but don’t have transportation or someone to help them settle at home. Without that support, there’s a real risk of readmission. Helping close that gap and deconstruct systems-level problems is meaningful work.

Can you tell me about your journey leading up to joining Sharecare?

I graduated from Stetson University in Florida, where I studied political science and minored in business. After that, an internship turned into a broader role with a clean water charity in Ethiopia, and I ended up living there for close to a year helping support that work. When I returned, I moved into healthcare through an organization called Suncoast Analytics, where I worked on quality and MIPS reporting and collaborated closely with Sharecare through sales partnerships. When Sharecare acquired Visualize Health, there was an opportunity to come directly to Sharecare, and I took it, and my role has continued to evolve from there.

Where are you based, and what does life look like outside of work?

I’m based in Neptune Beach, Florida, about 30 minutes outside of Jacksonville. My partner Chris and I moved here in 2013. We renovated a quadplex early on, later bought land, and built a home. We’re close to family, which is really special. My partner is British, so we travel to England a couple of times a year to see his family. Those trips are always meaningful.

Scuba diving is a big activity for us. We’re certified in open water, advanced open water, and nitrox, and we’ve dived around the world. One of my favorite things to see while diving is eels; their color and the way they move is incredible. We once saw a fish while diving in Curaçao that was almost translucent and seemed to cloak itself before swimming away. Moments like that really stay with you.

Who do you admire most?

I don’t really admire one single person, I admire qualities in many different people; primarily my family. I’ve learned a lot from my dad’s work ethic and ability to collaborate, from my grandmother’s approach to life, and from my mom’s deep empathy and compassion. I think it’s about taking the best qualities you see in others and letting them shape who you are.