Earlier this month, we announced that Sharecare’s release of information (ROI) solutions were ranked No. 1 in the “2023 Best in KLAS: Software & Services” report, which highlights the top-performing healthcare IT solutions as determined by extensive evaluations and feedback from thousands of healthcare providers.
Of the five ROI vendors named in the report, Sharecare earned the highest score for overall performance, receiving a 90.5 out of a possible 100 points. At the time the report was released, Sharecare held the highest scores for quality of staff, overall satisfaction, executive involvement, and strength of partnership – and according to recent feedback collected from KLAS, 96.6% of our clients indicated they would hire Sharecare again. Sharecare’s scores also exceeded market averages in four out of five evaluated customer excellence categories, including loyalty, operations, product, and relationship.
Our Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that our release of information services provide and distinguishes our high-quality services and staff as the best in the business. We applaud our provider solutions team for their deep and abiding commitment to deliver high quality patient centered experiences and reduced costs to independent medical practices and hospitals.