Sharecare expands home care offering to deliver comprehensive personalized clinical and non-medical services to high-risk populations
Yesterday, we announced an expansion of Sharecare’s home care offerings beyond Medicare Advantage to deliver targeted care management programs and transitional care on behalf of payors, employers, and health systems for high-risk populations. With several of the largest payors in the U.S. already among Sharecare’s home care customers, CareLinx by Sharecare is currently available to over 2 million Medicare Advantage members as a supplemental benefit, with nearly half of those in transitional care programs.
With a Net Promoter Score (NPS) of 96 – ten times higher than the industry average – CareLinx provides 24/7, on-demand member support and is powered by our network of hundreds of thousands of background-checked, tech-enabled, non-medical and skilled medical care providers.
The bottom line? Our customizable home care benefits can help our clients:
- Improve the member experience
- Support member acquisition and retention
- Improve quality ratings
- Increase revenue growth and cost savings
What’s more, CareLinx by Sharecare already has a proven track record with several of the nation’s largest payors. In fact, health plans deploying CareLinx have witnessed both reductions in their medical costs and improvements in quality outcomes, including:
- 30% increase in clinical house-call visits for risk adjustment
- 28% of enrollees supported with companionship
- 30% increase in annual wellness visit referrals
- 25% increase in PCP capture rate
- Increased member experience scores for STAR ratings
The right home care provider plays a crucial role in not only improving an individual’s quality of life but also preventing more costly medical interventions, such as hospitalization, readmissions, or long-term care facility stays. With Sharecare’s ability to support members at every point throughout their whole health and well-being journey, including assuming responsibility for the coordination and management of their care within the home, we are uniquely positioned to help solve many of the biggest challenges facing our enterprise partners and their high-risk populations today.
Speaking to more of the results driven by our home care offerings, Francesca Rinaldo MD, PhD, Sharecare’s senior vice president of clinical product & innovation will take the stage at RISE National Conference in Colorado next week to discuss how our customer Providence Health Plan’s ‘Optimal Aging’ transitional care program – powered by CareLinx by Sharecare – helped reduce readmissions, improve quality, and lower costs.
For more details regarding CareLinx by Sharecare’s recent expansion, read the official announcement.